Vodafone – A Horror Story
The following ramble is my frustrated customer opinion on Vodafone’s poor customer care… If I were to consider an ideal world, in which companies deliver on their marketing promises, as a client, I would be royally taken care of in every minute of my life… Unfortunately, this is a dream that most probably will not [...]
In: Personal · Tagged with: poor customer care, vodafone
Vodafone CSR: Reciclam.ro
Via Manafu, I’ve found out today about Vodafone‘s new CSR campaign: reciclam.ro. Since I think it is a commendable initiative, I’ve decided to support the campagin by placing their banner on my blog as well. I also like the fact that they chose to promote the project mainly in online, using bloggers to spread the [...]
In: Marketing Communication, Online Marketing · Tagged with: Corporate Social Responsibility, csr, manafu, recycle, vodafone
Vodafone: Walking the Talk
A while ago I’ve had an interesting experience as a Vodafone customer, the second biggest mobile operator on the Romanian market. I was called by a customer representative to be offered a new mobile services subscription, in his words, a better and cheaper offer for me as a customer. The person was trying to sell me one [...]
In: Marketing Communication · Tagged with: customer service, marketing communication, vodafone, walk the talk
